thumbnails in your Apple TV movies and home videos

Has anyone had issue on blank thumbnails after the update ios 18 with their iphone or Ipad with the thumbnails on Apple TV app with their Movies and Home videos thumbnails blank.. Just the thumbnails.. you can click on the video and it will play, you still see the title but the thumbnails is blank... not my whole movie and home video section but like 70% is blank, hope Im not the only person with this problem but hope there will be a update on fixing this glitch.

iPhone 14 Pro Max, iOS 18

Posted on Oct 12, 2024 8:53 PM

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Posted on Oct 15, 2024 6:23 AM

with 18.1 my issue didnt clear up 50% as yours did.. I still have all my home videos and Movies missing.. well at least 50% of them.. wierd that only you and I have this problem.. when i ask the verizon ppl at the store they said nobody complained abt missing thumbnails.. so this problem is 1% of 1% of the users.

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Oct 15, 2024 6:23 AM in response to KAJ_Toni

with 18.1 my issue didnt clear up 50% as yours did.. I still have all my home videos and Movies missing.. well at least 50% of them.. wierd that only you and I have this problem.. when i ask the verizon ppl at the store they said nobody complained abt missing thumbnails.. so this problem is 1% of 1% of the users.

Nov 21, 2024 1:07 PM in response to ShaunSheep

Ya.. its on my iphone and ipad.. I was all ok till I upgraded to ios 18 and all this happend after that.. I was hoping apple would have a update to fix this problem.. I guess there is only a few or this is not a widespread problem but its hard to know what video your clicking on to when its a blank screen.. you have to keep clicking the blank screen till you find the one your looking for.


Hopefully they will have a fix soon

Jan 26, 2025 8:06 AM in response to Greatfullded

I can not tell you in words how frustrating this is. It’s ruined a good many weekends for me as I get ready to pick from my library and all the thumbnails are missing. Then if I’m lucky they start popping up one at a time as long as that section is on the screen. This makes me worry that if I keep adding to my movie collection of now 800+ it won’t be able to handle them.

It’s truly worrying to me.

Feb 1, 2025 11:24 AM in response to Greatfullded

I had this same issue with blank thumbnails appearing in my Apple TV 4K movie library. My case was related to the DHCP (Dynamic Host Configuration Protocol) settings on my home router. Normally DHCP server settings on any router assign IP addresses to various network devices "on the fly". However, you can actually assign a reserved IP address to specific network devices and still use DHCP. When I created a DHCP reservation for the assigned Apple TV's IP address, my library's movie thumbnails populated normally.

thumbnails in your Apple TV movies and home videos

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