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My new ipad pro screen have brown line

Idk how it’s come it’s suddenly show up


I hope u can see it because it’s making me so sad

iPad Pro, iPadOS 18

Posted on Oct 15, 2024 7:15 AM

Reply
2 replies

Oct 15, 2024 7:41 AM in response to Lama9_r

You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that will require repair. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault, a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

My new ipad pro screen have brown line

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