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Apple tv remote volume problem

Hi everyone, I just bought apple tv 4k device today and i cant turn the volume down/up. When i click the volume button I can see the light on the box blinking. I tried resetting the remote control but it didn't fix anything. What should i do ?


Apple TV 4K, tvOS 18

Posted on Oct 15, 2024 9:02 AM

Reply
2 replies

Oct 15, 2024 8:38 PM in response to manu911

The Siri Remote allows for various configuration options in Settings.

See if any of the other options (i.e. not Auto) work better for you.


Apple TV: Settings﹥Remotes and Devices﹥Volume Control

﹥Auto (let tvOS automatically choose an option, what it thinks might be best)

﹥HDMI (for select AV receivers and select soundbars; not for use with built-in TV speakers, as TVs ignore that.)

﹥Receiver via IR (Siri Remote communicates with receiver directly)

﹥TV via IR (Siri Remote communicates with TV directly)

﹥Off (no volume control through the Siri Remote or Apple TV box)

﹥Edit Devices … (e.g. custom name the currently selected option as a new option)

﹥Learn New Device … (copy control signals from another device remote (IR), in case a device doesn’t use “standard” control signals.)

Apple tv remote volume problem

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