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How to fix the line on my iPad screen?

How to fix this line please


[Re-Titled by Moderator]

iPad Air

Posted on Oct 17, 2024 8:09 AM

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1 reply

Oct 17, 2024 8:14 AM in response to ailyn35

You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault (as, given your description this is very likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps. Given that your iPad is only three months from new, the issue should be covered by your warranty.


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

How to fix the line on my iPad screen?

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