Hearing devices paired to Apple
I was using ISO 16 but when I upgraded to ISO 18. Not my hearing aids will not connect.
what do I do to fix this?
iPhone 11, iOS 18
Hi Retranger
welcome to the Apple (user-to-user) Community!
Re: "Hearing devices paired to Apple
I was using ISO 16 but when I upgraded to ISO 18. Not my hearing aids will not connect'.
If you haven't already, you may want to try:
✽ Restarting the iPhone to re-establish the connection. (How to: Restart your iPhone - Apple Support)
✽ Checking whether the hearing aids are listed in Settings > Accessibility > Hearing Devices
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You may need to check whether there is a firmware update available for the hearing aids.
✽ You could try checking with your hearing-aid manual, app, supplier, or manufacturer's support website, or with your hearing-specialist, to find out whether there is a firmware update fto install.
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Else: The guidance available in Apple Support's iOS18 article may be helpful:
✽. See how to: Use hearing devices with iPhone - Apple Support
If needed:
✽. Apple Support's Accessibility Website is online
(Eg: support / info / contact options (online chat / phone / email etc.).
Accessibility Support - Official Apple Support
All the best :-)