TurboTax 2024 and Monterey 12.7.6 OS

I went with H & R Block tax program

You have two choices if you need to use the desktop version of TurboTax:

(1) Get a newer Mac that can run the required MacOS version

(2) Use software other than TurboTax

OWC (and Apple) sell refurbished and used Macs that come with warranties and many are relatively new and run the newer or latest MacOS. But I would get a new Mac because they aren't that much more costly and I am suspicious of used Macs being resold, someone got rid of it for a reason. Also, if you get a used Mac you will be facing this same problem again sooner than with a new Mac.

I was informed by TT that will only support the last 3 OS now and in the future. Which means for now Ventura, Sonoma, Sequoia.

I just did the same. I purchased through Amazon, and though it is "against policy" they made and exception and refunded me.

Same problem. The MacBook Air with the M4 chip comes out this month. But, they say a newer model comes out in June, too late to file on time.

Please do not Blame APPLE for the dumb moves of the vendor of TurboTax. Apple does not decide this.

This is a simple bonehead move by TurboTax. Now Turbotax don't have to spend money debugging current software under older MacOS. However, owners of older MacOS computers are now heading for the exits, and choosing a new tax package.

There are PLENTY of software packages that are perfectly willing to run under MUCH older MacOS that the 'latest three'. The cost to those Vendors is that they have more regression-testing to do, and/or more support issues in older MacOS to solve.

SamSako1 wrote:

My running system is Monterey 12.7.6 and it does not update to MacOs 13. If Apple is working with Turbo tax to make us buy new computers then I guess someone will be loosing money, and guess what, it ain't gonna be us !

So you think Apple is working in "conspiracy" with Intuit just to get you to buy a new computer? I don't think Apple or Intuit needs to worry about trying to get the very small number of users of such older systems to upgrade. Just look at the volume of posts in Apple Discussions under "Earlier Operating Systems" versus under Sequoia. Only a tiny fraction of users are on an OS that can't run today's TurboTax. You can believe what you want but that's an odd conspiratorial perspective that has no basis in fact or real data.

I understand that people like to run older Macs, they do tend to last a while. I have a 2010 MacBook Air, 2013 MacBook Air, and 2015 iMac (which I am using now) but none of those can be used for modern tax software. The same thing happens for Adobe and Microsoft Office software, but the way, and many other applications as well. My 2019 MacBook Pro is on Sequoia 15.3, it runs TurboTax, it is 6 years old, and it will likely be able to run TurboTax for another 3-4 years I expect, until it is ~ 10 years old! One need not replace computers all that often to be able to run modern software. Replacing computers every ten years is not such a burden. Or if it is, switch to some other tax software, I believe there are straightforward ways to import data from one tax software application into the other, using either the native files or a pdf output.

Putting 10 years in perspective ... if you set aside 50 cents ($0.50 US) each day, after 10 years you will be able to buy a very high end brand new Mac computer, state of the art. Every ten years. TurboTax would be no problem.

<<If Apple is working with Turbo tax to make us buy new computers >>

Apple does not engage in such practices. Apple does Not need planned obsolescence.

They use real Innovation to provide more new features that you might want. Most of the time, you can just add the new features and keep going.

THAT is the pressure -- from novel feature additions -- that drives the expansion of User requirements. At some point your old computer may not have the oomph to do the newly introduced stuff, and users desire for more is what keeps users refreshing their hardware.

In this case, this is a simple bonehead move by TurboTax that is keeping you from being able to continue -- Apple is not involved.

This is a longstanding tradition for TurboTax (only supporting the three newest versions of MacOS, the ones with security updates.)

TurboTax 2022: Big Sur or newer

TurboTax 2023: Monterey or newer

TurboTax 2024: Ventura or newer

Odds are next year TurboTax 2025 will require Sonoma or newer.

TurboTax isn't supported on macOS in Canada. Since I have a Mac mini (2018) running Monterey (12.7.4), I installed Boot Camp (installed Boot Camp using a temporary install of Sequoia 15.2).

Windows 10 Home N works like a charm with the latest version of TurboTax for Canadian taxpayers. I presume that a similar approach would work with the U.S. version. Also, you could try using the macOS activation key to install the Windows version (downloaded from the TurboTax site).

- Pie Lover

Zmach1 wrote:

Can I put it on a tablet? Or have to download it to a tablet. I purchased it also for a MAC laptop.

Although macOS and iPadOS share some underlying code and technology, they are different operating systems. You cannot run an application built for a Mac on an iPad.

It is possible to run some applications built for iPads on Apple Silicon Macs – if the app developer allows it. And there are cases where developers build both Mac and iPad versions of their programs.

Turbotax does appear to offer mobile apps, but I do not know how they compare in features to Turbotax desktop apps, or to the Web-based Turbotax service. I also don't know how Intuit's pricing works – whether purchase of their desktop app would get you access to the mobile app. Those are important details which you might want to check with the vendor.

Intuit – TurboTax – Mobile Apps

I've been using TurboTax for years, I used to purchase it through third parties (Amazon, Best Buy ...) now I simply purchase the download version of the desktop program for the Mac directly from Intuit. I have never had to "search" or go through all those steps you describe, I can't imagine how you got into that complexity. For me I go directly to their main web page and click on the version I want (Home and Small Business) and purchase download version. I get an email and click the provided link to download. Took me less than 30 seconds overall. No Duck Duck Go, no choosing wisely, no searching ... it was like buying anything elsewhere on any other commercial web site. Sorry you had all those difficulties, but I have to wonder why ... If you don't like Intuit's web site layout, feel free to complain to Intuit (or buy some other product, vote with your wallet) but this is an Apple Discussion for the MacOS and I feel that all your venting about Intuit's web site is probably off topic and not even relevant to this forum.

I just request a refund. Hopefully I'll get it. May you should try. I followed the link on my Intuit Account.