AirPods Pro: Can't start hearing test "Place AirPods Pro in Case" popup

I reset them AirPods Pro 2 (version 7B19) until the light flashed amber and then back to white. Did this many times. It still prompts me to put the AirPods back into the case and try again in a few minutes. I had forgotten the AirPods and on all my devices and tried the test via the iPad Pro and via the iPhone 16 Pro Max. It’s an endless loop.

Can't get my new AirPods Pro 2 to show hearing test

I did as your post says to do. When I hold the button on the back of the case it never flashes orange.

How long do you have to hold it. The light flashes white when I hold the button and goes into paring mode.

Ralph

Yes, thank you. I held it for that time. It goes from white, then to amber, then back to white. I then paired it and it still wont let me proceed with the hearing test. I have the Gen 2 with the 7B19 firmware.

I’ve gone through this cycle several times. I can’t quite figure out why it won’t work. Thanks for your help though.

I reset and repaired and still could not take hearing test. Maybe because I have Jabra hearing aids that have been added (although not connected when I do the suggested)? Air pods pro. Updated firmware, to 7B119, model A2698 (can't recall at moment), using 18.1 iOS

I’m experiencing same issues as these people. I also have 16 pro max, running iOS 18.1. I Have unpaired, restarted, many times. Please provide a “user friendly” remedy to our issues! Can’t see “ take hearing test” or any hearing items under health or control center or accessibility

My problem with taking the hearing test was a bit different from the others who posted on the Communities. I was having trouble because the hearing test was not on my iPhone 16 Pro, which was really weird. All I could do was test the fit of the AirPods. I don't know if my "solution" will work for anyone else but all I did was put my AirPods Pro 2 back in their case, fully charge the case with the AirPods, and after 2 days, I tried again and discovered that the hearing test was now on my iPhone and I was able to take it. Very strange but it worked perfectly. It might not have taken the full 2 days for this to happen but that was how long I took before I tried to see if I could find and do the test.

The Reset procedure didn't work for me. iPhone 15 pro, AirPods Pro 2. iOS and AirPods firmware is up to date, reset both devices, and everything I can think of. I can never get past the "Place Airpods Pro in Case" prompt.

I reported this problem in detail a few weeks ago using Apple's "Feedback" app, but haven't heard any kind of reply.

Upgraded iPhone 16 Pro to latest iOS 18.1.1, as well, I reset Air Pods Pro 2 to latest factory setting, still unable to

start a hearing test. I do have to mention though, the Apple Air Pod Max headphones are awesome, I waited a long time to justify spending that kind of money on them. Glad I did!

I just acquired an iPhone 16 Pro. IOS is 18.1, I have Air Pods Pro 2, firmware is 7B19. Hearing test is not available, what needs to be done to fix this problem?

I have tried all suggestions and I’m still getting the same message. Has anyone found a solution?

Even with new firmware update Air Pods Pro won't complete the test, says too much noise.