Fix Apple Intelligence Stuck Downloading

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.



[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2024 1:12 AM

FIXED** turns out the download was being affected by carrier restrictions. Once I joined a fast WiFi network and reset all of my settings again to refresh the Apple Intelligence download it loaded up and began to work right away.

177 replies

Nov 20, 2024 12:24 AM in response to DylanfromAR

I managed to fix the problem on my iPhone 15 pro!

I reset and delete everything on my phone and then restored an old iCloud backup from before I had enabled Apple Intelligence.

When I then went to settings and click download Apple Intelligence it took about four seconds and it worked.

Before you do this, remember to check if you have a iCloud backup and how old it is.

Jan 11, 2025 10:53 PM in response to bagarwood

👆 This is what worked for me. I tried all the other options. Changing the region/language, deleting Siri dictation history, resetting carrier settings, and probably one or two more things mentioned in this thread. Finally, when I did the reset bagarwood mentioned above (volume up, volume down, hold the power button until you see the Apple logo) it rebooted and Apple Intelligence was no longer stuck, and I was able to turn it on.

Fix Apple Intelligence Stuck Downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.