You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Still running Mac Mini c. 2012 with Catalina. Yes, the new one is on order. Almost.
Many web buttons and slider not working now. System prefs appear OK.
BUT web buttons and slider do work in safe mode. Quick solution?
This Mac Mini is equipped with aftermarket SSD and 16 GB of RAM.
Generally keep it in sleep mode. Rebooting hasn't solved the button-slider issue.
Please advise!
Mac mini, macOS 10.15
Ah... I overlooked your mention of safe mode in your original post. Sorry.
It's likely that reinstalling the OS will fix the problem, assuming it isn't caused by some other software that has been installed on the computer. If you have added anti-virus, cleaner or optimizing apps, or if you're running a VPN, it's possible one of those is causing the problem. If you are running any of these, try disabling them, restart and see if the problem persists.
If you do reinstall macOS, do only that. Do not reformat, erase, partition or otherwise change the structure of the startup drive. A simple reinstall of the OS will lay a fresh copy of all the OS files that are required, and will leave untouched all of your user files and data. You can do that from the macOS Utilities window that you get when you start the Mac in Recovery mode.
As always, it's a very good idea to make a fresh backup of your stuff before you do this.
If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.
How to use safe mode on your Mac - Apple Support
Does the same thing happen while in Safe mode?
You can exit safe mode by restarting your Mac normally. Evaluate the issue again.
If you are still having trouble connecting to and using websites with your older version of Safari, try it with a newer third party browser that is still being updated to meet current internet security protocols.
I suggest you take a look at Firefox browser or Brave browser.
Thanks for your response!
As noted above, the web buttons and slider DO work in safe mode.
But once I reboot, the web buttons and slider rarely work in Safari or Firefox. Or Apple Mail.
And my Mini runs 16 GB of RAM with an aftermarket SSD now maybe 5 years old.
Would a reinstall of the Catalina software LIKELY solve the issue?
Ran the recovery software and ... everything rebooted great.
Even found a missed security update from Catalina OS that was missed for some reason.
In fact, even downloaded new printer drivers.
So enough oomph to last until we can get our hands on Mini with the M4 chip.
Thanks again for your response and helpfulness.
Got it. Great advice.
Thank you very much!
You're welcome.
I'm happy to hear that all is well. 🙂
Mac Mini, final days, updated
