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The Mac mini is unable to control the sound volume when connected to the AGON AG493UCX monitor's built-in speakers.

I recently bought a new Mac mini and connected it to my existing AGON AG493UCX monitor, which has built-in speakers. However, the Mac mini is unable to control the sound volume, and there is no specific driver available for Mac computers.

Posted on Nov 9, 2024 12:10 AM

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2 replies

Nov 9, 2024 9:23 AM in response to williskmchan

Wow, williskmchan that’s a heck of a monitor !! 🤯 Amazon says about $1800 retail price…

it comes with a volume adjusting remote control for the monitor itself and you should be able to make the menu come up on the monitor and adjust the volume… and yes, you’re correct there is no Mac OSX specific driver and the customization software/application is for Windows only… you can try contacting AGON support at aoc.com/us/ typing in your model number.. how are you connected to it and what kind of keyboard do you have ? Maybe you need to connect a usb 3.2 cable to it as well along with DisplayPort, HDMI or whatever else..

man, I gotta give up on this one..,.


John B

Nov 9, 2024 10:59 AM in response to williskmchan

Do you mean “there is no sound” or you have no control over the volume?


You may need to see what appears in Sound : go Utilities, Audio and Midi. Do you see the monitor as an output?


If the issue is about controlling volume up and down (mean: it’s stays at 100% no matter what you do), you will need (if feasible) to change that control scheme. Or just use HDMI port of the mac, assuming the monitor has hdmi-in.

The Mac mini is unable to control the sound volume when connected to the AGON AG493UCX monitor's built-in speakers.

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