You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just buy brand new usb type C magic keyboard with touch id and touch id not working. Should I return it to store? Any solutions how to fix this problem?
MacBook Pro 16-inch Nov 2023
Chip Apple M3 Pro
MacBook Pro 16″, macOS 14.6
I have similar keyboard but with lightning and it is working ok.
Only one difference that I see is the firmware version.
Lightning one is 4.2 - thats works
USB type C is 4.1 - not working.
How I can force update keyboard firmware?
the usb-c accessories only work on 15.x macos even though its the same hardware... complete bs from apple.
Apple Magic Keyboard for apple Silicon with touch id usb type C touch Id not working at all.
