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Proof of Purchase

How can i contact Apple support and ask for proof of purchase. I have the original box my apple watch came in aswell as everything else except my sales reciept. Do you guys think apple will accept my request to remove activation lock?

Posted on Nov 25, 2024 6:16 AM

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1 reply

Nov 25, 2024 6:39 AM in response to Pear2004

If you purchased online at apple.com within the past 18 months, your receipt can be had in your account. Log in under the shopping bag icon. Otherwise, you'll need to go to the Apple Store of purchase to obtain a receipt. Again, receipts are only retained for a period of time. If it's been longer than that, you'll need to find your original receipt.



Proof of Purchase

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