Hearing Health doesn't show in Airpod Pro settings
I have a MacBook Air M2 running Sequoia Version 15.1.1 and AirBud Pro 2 version 7B21 and the Hearing Health option to use my AirBuds as hearing aids is not an option in settings.
iPhone 8, iOS 16
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I have a MacBook Air M2 running Sequoia Version 15.1.1 and AirBud Pro 2 version 7B21 and the Hearing Health option to use my AirBuds as hearing aids is not an option in settings.
iPhone 8, iOS 16
Okay, scratch that.
According to the instructions, you need an iPhone or iPad to access the hearing test. Do you have one that's updated to iOS 18.1?
Use hearing health features with AirPods Pro 2 - Apple Support
sequelman wrote:
According to this article Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support
you can use a Macbook
That's the same article I linked to. And it specifically says you need to do the hearing test with an iPad or iPhone.
I suspect the issue may be that you did the set up with your wife's phone. Unless she's using the same Apple ID as you are (which would be bad in a whole bunch of other ways), it may not work as expected. However, I have no way of testing that out as all of my devices use my Apple ID.
The issue is that, as stated in Apple's documentation, the settings for hearing health should be available on the MacBook. Every other setting is available, but not Hearing Health, so the documentation is wrong.
According to this article Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support
you can use a Macbook
In that article, it shows Hearing Health as an option
Have you tried to restart your laptop to see if the issues persist?
Yes, I restarted and updated the OS, but it still doesn't have that setting.
Thanks,
What country/region are you in?
SOuthern California USA
I did get the Airpods hearing health setting using my wife's iPhone but I have an older iPhone not capable of running IOS 18, which is why I wanted to use them with my MacBook.
Is your Mac logged into the same Apple ID as the phone you set up the AirPods with?
At this point, I will give up trying to use my MacBook and purchase a new iPhone 16 to get the hearing aid capability I was looking for.
Hearing Health doesn't show in Airpod Pro settings