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Microsoft 365 Problem

I have a current active subscription for Microsoft 365 which is paid for through my apple account. Every time I try to log in to Word, I get a notification that I need to sign in. Prior to the IOS 18 update, I was able to sign in (which I felt was unnecessary to have to do each time on the same device) using the email and password created. Now, it no longer works. I can view my older created documents but cannot create a new one from a blank page. I feel like I should be reimbursed for payment for a subscription that is now worthless if it can’t be resolved.

Anyone else having this issue? If so, can you please help me?


—Thank you

iPhone 14 Pro, iOS 18

Posted on Nov 25, 2024 9:09 PM

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Microsoft 365 Problem

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