Yesterday someone called apple and tried to get my apple card transaction information. I want to know why you guys would give my personal information to anyone other than me?
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18
That’s called social engineering and Apple Support team members receive extensive training on the subject and are continually tested. Apple will not disclose personal information over the phone, via text, or email. In fact, they won’t give you, your personal information over the phone. It’s almost impossible to verify identity over the phone.
That’s called social engineering and Apple Support team members receive extensive training on the subject and are continually tested. Apple will not disclose personal information over the phone, via text, or email. In fact, they won’t give you, your personal information over the phone. It’s almost impossible to verify identity over the phone.
For what I heard the support do not provide sensitive information; normally they will just guide customer to check the transaction history.
You can try to call them directly and check if you will be able to get your transaction history.
Here's the list of Apple contact : Contact Apple for support and service - Apple Support
I would suggest contacting the Apple store where this may have happened and inquire.
They also provided my transaction history from the beginning of the month to someone else. I don't understand why this can happen.
But they both provided more information than I could have imagined.
How do you know this? Are you the account owner or a participant?
my wife called and looked up my transaction history and they gave it all away
of course i am the account owner
This is your Apple Card MasterCard credit card issued by Goldman Sachs?
Exactly, several of my children are participants and Apple Specialists have never just given out information like that. They help them navigate the iPhone to find the information.
Unauthorized access to Apple Card transaction information
