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Why Can't I talk to a Customer Service Representative instead of CHATS??
I recently purchased an Apple Gift Card online and it was cancelled for some reason, so the card was nerver delivered, BUT Apple deducted the MONEY from my Checking Account!!! WHY, if they were going to cancel the card did they take my money???
[Re-Titled by Moderator]
iPhone 13, iOS 17
Please follow the steps in this Apple Support article.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.
Contact Apple Gift Card Support
If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.
You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center
Purchased Apple Gift Card online but I never received it
