iPhone and Apple Watch not syncing step numbers properly

I have a new Apple Watch and it was fine for a couple of months but the syncing with my iPhone and the health app has gone wrong - the phone is showing less steps each day than the watch. Help gratefully received!



Apple Watch Series 10, watchOS 11

Posted on Feb 28, 2025 9:52 AM

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Question marked as Top-ranking reply

Posted on Feb 28, 2025 6:10 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



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1 reply
Question marked as Top-ranking reply

Feb 28, 2025 6:10 PM in response to estherfromrickmansworth

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



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iPhone and Apple Watch not syncing step numbers properly

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