unable to enter boot manager after hold down Option Key at startup

I need to format and reinstall Macbook Air 2014 11-inch, already have a bootable USB of Big Sur.

But it seems that holding down option key at startup didn't do anything, macbook still continue booting to login screen.


checked the USB drive works in other mac

checked the keyboard by keyboard checker, option key works fine


so each recommendation to reset SMC and PRAM didn't work at all since nothing happened when I hold down those buttons.


please help


MacBook Air 11″, macOS 11.7

Posted on Mar 16, 2025 1:41 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2025 7:22 PM

So when you hold down the Option key immediately after hearing the Startup Chime (timing can be critical as @WheelieNick mentions since holding it too soon or too late can cause the key press to be ignored).....you don't see the Apple boot picker menu?


If you don't see the Apple boot picker menu & the system just boots normally, then there is some sort of hardware issue.


If you see the Apple boot picker menu, do you see an option called something like "Install Big Sur"?


How did you create the bootable USB stick?


Have you tried using another USB stick?


If the Mac is unable to boot from the external drive, then it will sometimes just boot right into the default boot drive which is typically the internal drive.


Try disconnecting all other external devices from the laptop & connect the USB stick directly to the laptop. Try using the other USB port as well. The USB port on the right side is part of the Logic Board, while the port on the left is on a separate I/O Board.

9 replies
Question marked as Top-ranking reply

Mar 17, 2025 7:22 PM in response to dhanidezig

So when you hold down the Option key immediately after hearing the Startup Chime (timing can be critical as @WheelieNick mentions since holding it too soon or too late can cause the key press to be ignored).....you don't see the Apple boot picker menu?


If you don't see the Apple boot picker menu & the system just boots normally, then there is some sort of hardware issue.


If you see the Apple boot picker menu, do you see an option called something like "Install Big Sur"?


How did you create the bootable USB stick?


Have you tried using another USB stick?


If the Mac is unable to boot from the external drive, then it will sometimes just boot right into the default boot drive which is typically the internal drive.


Try disconnecting all other external devices from the laptop & connect the USB stick directly to the laptop. Try using the other USB port as well. The USB port on the right side is part of the Logic Board, while the port on the left is on a separate I/O Board.

Mar 16, 2025 7:31 PM in response to D.I. Johnson

I have tried with external USB keyboard, the same result I got.


I checked the recovery partition is missing, is that possible that causing this issue?


I can’t select the startup drive either.


now I am trying to reinstall within the OS by copying Big Sur installer from bootable USB drive. I can see all USB bootable drives anyway.


I hope this will help, we’ll see

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unable to enter boot manager after hold down Option Key at startup

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