Lost access to email associated with my iCloud account

Hello, I’ve been putting off this issue for quite some time. Several years ago when I was working at my previous job, I created an Apple ID/iCloud account using my work email at that time I have since moved on and left that company rendering my past email address essentially useless because I can’t gain access to the email anymore in order to reset the password even temporarily my question is, how do you delete a past iCloud account that you no longer have access to the email that the account was creative with?

thank you,

Sam

iPhone 11 Pro, iOS 18

Posted on Mar 24, 2025 8:31 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2025 9:19 AM

go to iPhone, Settings, [tap your name], is the email address shown under your name the one you are talking about?

If so then the Apple account password is not the same as the email password, but you do need to know it.

Without that, the phone is locked to it and you will need to start a password recovery process.

If you’ve forgotten your Apple Account password – Apple Support (UK)


Then simply change your apple account to an email you already own

Change your Apple Account primary email address – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Mar 24, 2025 9:19 AM in response to Sam-the-765

go to iPhone, Settings, [tap your name], is the email address shown under your name the one you are talking about?

If so then the Apple account password is not the same as the email password, but you do need to know it.

Without that, the phone is locked to it and you will need to start a password recovery process.

If you’ve forgotten your Apple Account password – Apple Support (UK)


Then simply change your apple account to an email you already own

Change your Apple Account primary email address – Apple Support (UK)


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Lost access to email associated with my iCloud account

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