Apple diagnostics - macbook air M2

Hi, i was working on my laptop when i saw some lines on the display. I tried to run diagnostics but it runs with errors. Has anyone had this issue before?

thanks!

MacBook Air, macOS 14.6

Posted on Mar 26, 2025 2:56 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2025 1:58 PM

It could be a local network issue, or an intermittent Internet or Apple server glitch. Or not being able to connect to the online Apple Diagnostic server could be another symptom of the problem you are trying to diagnose. Unfortunately since there is no real feedback or logs with these more recent Macs, it is impossible to say. If you still have the issue the next day or when on a different network/ISP, then it may be a hardware issue with the laptop.


You can take the laptop to an Apple Store or an Apple Authorized Service Provider so they can examine the laptop for you.


Similar questions

1 reply
Question marked as Top-ranking reply

Mar 27, 2025 1:58 PM in response to Bukhrasha

It could be a local network issue, or an intermittent Internet or Apple server glitch. Or not being able to connect to the online Apple Diagnostic server could be another symptom of the problem you are trying to diagnose. Unfortunately since there is no real feedback or logs with these more recent Macs, it is impossible to say. If you still have the issue the next day or when on a different network/ISP, then it may be a hardware issue with the laptop.


You can take the laptop to an Apple Store or an Apple Authorized Service Provider so they can examine the laptop for you.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple diagnostics - macbook air M2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.