Redeemed giftcard on app store but can't use it to buy applecare

the balance shows up in my app store but when completing order for applecare, it is still asking me to use my primary card payment but I thought any account balance would be primary payment method by default? Am I missing a step?

Posted on Mar 29, 2025 7:32 AM

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Posted on Mar 29, 2025 7:39 AM

You cannot start an AppleCare+ subscription with your Account Balance, but it can be used for future payments.

  • For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

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Question marked as Top-ranking reply

Mar 29, 2025 7:39 AM in response to sophietheen

You cannot start an AppleCare+ subscription with your Account Balance, but it can be used for future payments.

  • For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

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Redeemed giftcard on app store but can't use it to buy applecare

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