How do I remove an old account from a used Apple Watch?

i have factory reset it i’m not sure who the previous owner was it’s not in lost mode or anything i chose to set it up manually but the 6 digit code won’t show up to continue the set up what do i do ?



[Re-Titled by Moderator]

Apple Watch Series 2

Posted on Mar 30, 2025 1:42 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2025 3:46 AM

Sorry, but only the previous owner can disable the Activation Lock for the Apple Watch, which could also be done via the iCloud Account over the Web:

About Activation Lock on your Apple Watch - Apple Support


Unless you have proof of purchase or ownership, as explained in this related article, the official Apple Support can not disable the Activation Lock:

Additional Support - Activation Lock

1 reply
Question marked as Top-ranking reply

Mar 30, 2025 3:46 AM in response to 3o4Jackboy

Sorry, but only the previous owner can disable the Activation Lock for the Apple Watch, which could also be done via the iCloud Account over the Web:

About Activation Lock on your Apple Watch - Apple Support


Unless you have proof of purchase or ownership, as explained in this related article, the official Apple Support can not disable the Activation Lock:

Additional Support - Activation Lock

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How do I remove an old account from a used Apple Watch?

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