Help with Etrecheck report, please analyze
My iMac has been taking a long time to start. When it does it takes a long time to open apps up like mail, safari and even the calculator. Please help
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iMac 21.5″, macOS 15.3
Question marked as
Well, you have a real mess on your hands!
One of the firs thing the report indicates is:
- Failing hard drive - This computer has a hard drive that appears to be failing.
Next, the report indicates that:
Launchd: ~/Library/LaunchAgents/Bilabordnet.dolnwoad.plist
is installed, Bilabordnet is considered malware. It MUST be uninstalled. Please download the free version of Malwarebytes and run it and that will remove it.
Next, I see:
[Not Loaded] Surfshark Antivirus - version 4.17.0 (SURFSHARK LTD - installed 2025-01-28)
You need to find the developers uninstall instructions Surfshark AV and uninstall it. Mac OS does not require nor does it benefit in ANY way by installing ANY of the following types of third party apps:
- Antivirus
- Cleaning
- Security
- VPN
- Maintenance
All Mac OS needs in order to remain fast, stable, secure and trouble free is to simply keep it up-to-date and restart the computer about 1x per week.
My recommendation is to do an erase and install and start all over again. This means your data and Mac OS will be wiped off the startup partition and you will need to restart in the Recovery Partition, install Mac OS and then start over again by using Time Machine to restore your data and then manually install all third party apps, DO NOT RESTORE THEM.
Also, as you have a HD that appear to be failing, I would confirm that by running DriveDX and running a report. If ANY errors appear that simply confirms the HD is dying and MUST be replaced or removed from the equation.
