I paid for a tiktok promotion but apple.com/bill iTunes IE double charged me. I was able to request a refund for the other one but the other one was not processed because when I request it only show one transaction. I would like request a refund because promotion did not went through
[Re-Titled by Moderator]
“How do I request a refund for a double charge on my Apple Account?: I paid for a tiktok promotion but apple.com/bill iTunes IE double charged me. I was able to request a refund for the other one but the other one was not processed because when I request it only show one transaction. I would like request a refund because promotion did not went through”
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Getting a Refund:
Go Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support. Note that refunds can take uptime 39 days to get.
For Financial Assistance, Contact Apple Store Support:
You may need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix. Perform a screensharing session with the Apple rep, so they can see this firsthand, form YOUR perspective.
Apple Contact Us Info:
How do I request a refund for a double charge on my Apple Account?
