App store sign in is not allowing me to enter my address information

I have entered my address information multiple times in the App Store sign in in process and have also attempted to register online through apple.com but your applications are refusing to accept my Billing Address information as well as my credit card information. A friend told me that you might have to whitelist my address. If so, please reach me via a private channel so I can share my address with you.


In the screenshot below I have erased my personal information, which is why the text fields appear blank

MacBook Pro (M2, 2022)

Posted on Apr 3, 2025 6:08 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2025 10:27 AM

Apple doesn't participate in the Apple Support Communities. -

No one here can help with this problem because we don't have access to your account details. To resolve the issue, speak to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple Support - Apple Support


M1 Mac mini, macOS 15.4;  Watch, series 10 GPS-only, watchOS 11.4; iPhone 16, iOS 18.4; TV 4th Gen, tvOS 18.4 HomePods, audioOS 18.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Apr 4, 2025 10:27 AM in response to frogWorker-fp

Apple doesn't participate in the Apple Support Communities. -

No one here can help with this problem because we don't have access to your account details. To resolve the issue, speak to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple Support - Apple Support


M1 Mac mini, macOS 15.4;  Watch, series 10 GPS-only, watchOS 11.4; iPhone 16, iOS 18.4; TV 4th Gen, tvOS 18.4 HomePods, audioOS 18.4 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App store sign in is not allowing me to enter my address information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.