What to do when Paramount+ displays incorrect CBS market on Apple TV?

Following an upgrade to AppleTV to version 18.4, I have encountered a problem with Paramount+ through the AppleTV app. After upgrading, the app no longer displays local affiliates.


To resolve this issue, I have installed the standalone Paramount+ app. This app does display live TV for CBS, but it is in the incorrect market. I am unable to determine how to change the location settings for Paramount+ in either scenario.


Yes, I am a Paramount+ with Showtime subscriber. 


I have: force quit, reinstalled, rebooted, allowed app to track, etc. I hope I’m missing something and this isn’t a “new” feature. 


The iPhone Paramount+ app is working as expected and streams the correct CBS affiliate. 


Could someone please assist me in resolving this issue?



[Re-Titled by Moderator]

Apple TV 4K, tvOS 18

Posted on Apr 4, 2025 8:54 AM

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Apr 4, 2025 9:23 AM in response to Johnathan Burger

Welp- Funny you should mention that :) It was my first stop but it would seem that I have been put into the "Support Loop" Yippee!


"If you're seeing the wrong local CBS station and streaming on an Android TV, Apple TV, Xbox, computer or mobile device, please contact the relevant team below for support. Note that we are unable to assist with any wrong station issues for these devices.


Android TV: Visit Android TV help

Apple TV: Visit support.apple.com/contact

Xbox: Visit support.xbox.com/en-US/contact-us

Computer or mobile device: Contact the device manufacturer for support"

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Apr 5, 2025 7:14 AM in response to sharpstuff

sharpstuff wrote:

Solved.
Johnathan...It took a bit but was able to find support through Paramount+ (chat- type "agent") They'll need the Device Identifier (long string from within the Paramount+ App in settings) and remotely reset the app.

Thank you for updating your post with the solution sharpstuff. It helps others who may experience the same issue.

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What to do when Paramount+ displays incorrect CBS market on Apple TV?

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