Uber support says they cannot continue to support their app on my iPhone 15 pro max. That’s the response I got after sending them a screenshot of the app when I request a ride which says “we’ve detected a problem. There was an error in processing your request “ I’ve reinstalled the app after deleting it and restarting my iPhone and still get the same issue
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Do you have your location visible to Uber app? Please follow this path,
iPhone > Settings > Privacy & Security > Location Services > Uber > what is checked, Precise Location?
Your other options are weak or intermittent cellular/WiFi connectivity, issue with payment method, issue with your account and Uber has an unresolved app issue ie a bug(s).
None are really Apple issues. This seems like your Apple services are functioning normally. I’d consider pursuing this with Uber’s support team.
Thanks, I agree the issue is uber and actually not my account because it works if I use my iPad. They said it’s my phone and I’ve requested they give me information why specifically it is my iPhone 15pro plus issue since it was working fine until about 10 days ago. I hope they will answer, thanks again
Do you have Lyft in your area? Most Uber drivers I know also drive for Lyft.
Thanks. We do but so far they seem to be more expensive. I’m trying to understand what went wrong since it was working fine until 10 days ago
that’s what I get after I confirm my choice
You didn’t answer my question.
Yes I have it set for precise location
You’re welcome. iOS and iPad OS are different apps. It’s entirely possible it’s their iOS app.
Unable to request a ride from the Uber app using my iPhone
