Why uninstalled apps are consuming lots of mobile data on iPhone?

I have recently set up my daughter’s phone with a sim. She has had it for one day, and in that day, ‘uninstalled apps’ has consumed 755Mb of her mobile data. There is no way to switch off the data usage of these apps and why are they even consuming data in the first place?

I have seen forum answers saying “this is the accumulation of data over time, just reset the stats and it won’t climb”. This is incorrect. The data usage has only been for 24 hours as it didn’t have a sim previously. It’s now consumed a 3rd of her allotted data in one hour which is not acceptable. How do I stop it from doing this??!



[Re-Titled by Moderator]

iPhone 11 Pro

Posted on Apr 11, 2025 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2025 7:03 AM

15 replies

Apr 11, 2025 7:50 AM in response to Jeff Donald

That's interesting to know. Thank you for taking the problem at face value.

Yes the device is on the current version 18.3.2. I have actually just tried a factory reset on the phone and I've cleared the stats data down again. I've also gone into the apps app and hid all the old apps from the system (i saw this as another suggestions) so that the appear as downloadable apps again, not the cloud+arrow sybol when you previously had them.

I'm at a loss as its consuming her data. If nothing can be done, I'll have to cancel her contract as it will use the 3Gb allowed on her account in around 3 hours.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why uninstalled apps are consuming lots of mobile data on iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.