How do I turn off stolen iPhone protection when Face ID is not working?

My Face ID stopped working and stolen phone protection is on, i have been trying to turn it off, i need help

[Re-Titled by Moderator]

Posted on Apr 12, 2025 1:37 PM

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1 reply

LD150

Level 10

100,191 points

Apr 12, 2025 2:05 PM in response to Rash-ford

Wipe the phone in Recovery mode

If you can't update or restore your iPhone or iPod touch – Apple Support (UK)

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How do I turn off stolen iPhone protection when Face ID is not working?

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