I recently tried to unlock my late mother's AppleID password for her iPad. However I never received the call or text with the new password to use. Can you please fix this asap?
[Edited by Moderator]
iPad (4th generation)
First, please understand the Apple Support Community is a user-to-user technical forum. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitor nor participate here.
You would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
First, please understand the Apple Support Community is a user-to-user technical forum. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitor nor participate here.
You would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
I resubmitted the account recovery request. Hopefully this will work.
The Apple support website is not ver clear on what I should do or how I should proceed.
Why didn't I receive a call or text for Apple ID password reset?
