AirPods Pro not connecting after reset: Troubleshooting steps and error codes

Hi,


I had an issue with my left ear AirPods (pro) on a flight. I decided to reset the device and re connect. I forgot the device in the Bluetooth settings and in the find my app. then held down the set up button as instructed. now the AirPods present the following:


1) lid open - amber

2) one push of set up - chime (lid open or closed)

3) hold for 1 second light turns white let amber

4) hold for 10 light turns amber then goes off

5) hold of 20 - 3 chimes then flashes green then back to amber


Please help, what am I doing wrong?


Thx



[Re-Titled by Moderator]


Posted on Apr 25, 2025 12:05 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2025 9:51 PM

Re:" I had an issue with my left ear AirPods (pro) on a flight. I decided to reset the device and re connect. I forgot the device in the Bluetooth settings and in the find my app. then held down the set up button as instructed. "


green: (case or AirPods are fully charged)

orange/amber: (case or AirPods are charging)

flashing white: (AirPods are ready to pair)

flashing amber: (error: means AirPods need to be reset and paired.


Apple support have articles online (links below) that may be helpful:

You may want to check through the reset tips: How to reset your AirPods and AirPods Pro - Apple Support

NB: There's a section at the bottom:

"If the status light doesn’t flash white when you reset your AirPods"

________

If needed / With AirPods flashing white:: you might want to try wearing your AirPods, and on iPhone:

Try Settings > Bluetooth > tap "Not Connected"

or

See what to do: If your AirPods or AirPods Pro won't connect - Apple Support

_______________________________________________________

Resource:

AirPods User Guide - Apple Support

__________________________

More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods...

AirPods Support - Official Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Apr 25, 2025 9:51 PM in response to tcharles30

Re:" I had an issue with my left ear AirPods (pro) on a flight. I decided to reset the device and re connect. I forgot the device in the Bluetooth settings and in the find my app. then held down the set up button as instructed. "


green: (case or AirPods are fully charged)

orange/amber: (case or AirPods are charging)

flashing white: (AirPods are ready to pair)

flashing amber: (error: means AirPods need to be reset and paired.


Apple support have articles online (links below) that may be helpful:

You may want to check through the reset tips: How to reset your AirPods and AirPods Pro - Apple Support

NB: There's a section at the bottom:

"If the status light doesn’t flash white when you reset your AirPods"

________

If needed / With AirPods flashing white:: you might want to try wearing your AirPods, and on iPhone:

Try Settings > Bluetooth > tap "Not Connected"

or

See what to do: If your AirPods or AirPods Pro won't connect - Apple Support

_______________________________________________________

Resource:

AirPods User Guide - Apple Support

__________________________

More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods...

AirPods Support - Official Apple Support

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AirPods Pro not connecting after reset: Troubleshooting steps and error codes

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