My iMac won’t load past the Apple logo

I’ve tried hard reset and other options, such as Command R and Option, Command and R & P, but none work. Are there any other options?

iMac (M1, 2021)

Posted on Apr 26, 2025 9:42 AM

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Posted on Apr 26, 2025 9:49 AM

Follow the steps at > If your Mac starts up to an Apple logo or progress bar - Apple Support


Tip: plug your keyboard into the iMac with the supplied charging cable and then try the startup key commands.

4 replies

Apr 26, 2025 11:17 AM in response to daz113

What you are experiencing is likely a hardware failure. Please take the computer to your local Apple Authorized Service Provider to have it professionally diagnosed. Once you have done that then you can decide if you want to repair or replace.


In the event that you decide to replace (if it’s a 2017 or earlier definitely replace) then you can use your Time Machine backup to migrate from. Instructions for that are in Setup Assistant and Migration Assistant - Apple Community


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My iMac won’t load past the Apple logo

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