Apple Gift Card shows no money upon redemption
I purchased an Apple Gift Card and sent it to a friend. When he went to redeem it, it showed no money on the card.
[Re-Titled by Moderator]
iPhone 11, iOS 18
Question marked as
Please follow the steps in this Apple Support article.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.
Contact Apple Gift Card Support
If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.
About gift card scams - Apple Support
You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center
If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.