Apple Gift Card not received and progress bar stuck on iPhone

I purchased a gift card for a friend and they never received it. I've tried to track the card but the progress bar has been in the same place for ours. What should I do? I tried to access chat and had no luck



[Re-Titled by Moderator]

Original Title: gift cards

Posted on Jul 17, 2025 5:17 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2025 7:54 PM

re: "Gift Card: I purchased a gift card for a friend and they never received it."


Seems you can resend a gift card purchased from Apple if the recipient didn't receive it

You might want to check first that the address you use is the correct one.


There's a "Resend a gift" section in the following article (scroll down) (choose from iPhone, iPad, or Mac):

Gift apps, media, and more from Apple - Apple Support

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Question marked as Top-ranking reply

Jul 18, 2025 7:54 PM in response to druc212

re: "Gift Card: I purchased a gift card for a friend and they never received it."


Seems you can resend a gift card purchased from Apple if the recipient didn't receive it

You might want to check first that the address you use is the correct one.


There's a "Resend a gift" section in the following article (scroll down) (choose from iPhone, iPad, or Mac):

Gift apps, media, and more from Apple - Apple Support

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Apple Gift Card not received and progress bar stuck on iPhone

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