Can I get a replacement for a damaged Apple Gift Card?

Hello,


I accidentally scratched off part of my Apple Gift Card code, and now it’s unreadable.


I still have the physical card, and I also have the purchase receipt and clear photos of both sides of the card, including the serial number.


Can you please help me recover or replace the code?




Thank you in advance!




[Re-Titled by Moderator]

Original Title: Problem with Scratched Apple Gift Card Code


iPhone 14, iOS 26

Posted on Jul 19, 2025 7:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2025 8:02 PM

Follow the steps in this Support Article for when the Gift Card is Unreadable. It is on the bottom of that page.

If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I get a replacement for a damaged Apple Gift Card?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.