Backup Fails on Older iPad Air running iOS 12.5.7

I have an older iPad Air running iOS 12.5.7 (yeah, it's that old!) and I would like to back it up to iCloud so I can use that backup to set up a new iPad I just purchased. Unfortunately, I'm getting the error message when trying to use the "Back Up Now" function.


I suspect it's because it's running the old iOS, but I remember from a while ago that this model of iPad was no longer supported and I was unable to install new iOS software.


Is there anything I can do to create a backup of this old iPad and use it to set up my new one?




iPad Air, iOS 12

Posted on Aug 2, 2025 1:48 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Backup Fails on Older iPad Air running iOS 12.5.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.