Hi i have Oticon Opn S 1 BTE PP hearing aids which have paired with my old iphone fine but have bought iphone 16e and it disconnects all the time and you get the chime looking to connect even to other iphones if i turn blue tooth off. Have difficulty connecting too
[Re-Titled by Moderator]
Original Title: hearing aids blue tooth
iPhone 11, iOS 16
Hi Paulasutton,
and welcome to this Apple (user-to-user) Community!
Re: "Oticon Opn S 1 hearing aids blue tooth":
" ... paired with my old iphone fine but have bought iphone 16e and it disconnects all the time ..."
Wondering whether your hearing-aids are "Made for iPhone" (Mfi) compatible.
(Under Oticon, in Apple support's article (link below) it does list Opn S but not Opn S 1)
List of Made for iPhone hearing devices - Apple Support
To troubleshoot connection difficulties: the first thing to check may be the software:
Keeping hearing-aid firmware (and /or an app if there is one) up-to-date can often help sidestep issues. Keeping iPhone 16e updated to the newest compatible iOS version (currently iOS18.6) could also help. (NB: It is always wise to back-up an iPhone before updating the iOS)
You may want to check with your hearing-aid manual, hearing-specialist or the hearing-aid manufacturer (Eg: contact "support" on their website) for a possible hearing-aid firmware update,
or, if you use an app, you could look in the app itself for a firmware update or an app update.
Oticon has a website online where you can check the compatibility of hearing-aids.
https://www.oticon.com/support/compatibility
also:
Oticon Support website: https://www.oticon.com/support
______________________________
There's an earlier discussion thread where the hearing-aid wearer had similar disconnection issues.
Seems updating the firmware restored order in that case, and the wearer shared how they went about it, and their success: Oticon opn S3 hearing aids keep dropping … - Apple Community
All the best :-)
Hi Paulasutton,
and welcome to this Apple (user-to-user) Community!
Re: "Oticon Opn S 1 hearing aids blue tooth":
" ... paired with my old iphone fine but have bought iphone 16e and it disconnects all the time ..."
Wondering whether your hearing-aids are "Made for iPhone" (Mfi) compatible.
(Under Oticon, in Apple support's article (link below) it does list Opn S but not Opn S 1)
List of Made for iPhone hearing devices - Apple Support
To troubleshoot connection difficulties: the first thing to check may be the software:
Keeping hearing-aid firmware (and /or an app if there is one) up-to-date can often help sidestep issues. Keeping iPhone 16e updated to the newest compatible iOS version (currently iOS18.6) could also help. (NB: It is always wise to back-up an iPhone before updating the iOS)
You may want to check with your hearing-aid manual, hearing-specialist or the hearing-aid manufacturer (Eg: contact "support" on their website) for a possible hearing-aid firmware update,
or, if you use an app, you could look in the app itself for a firmware update or an app update.
Oticon has a website online where you can check the compatibility of hearing-aids.
https://www.oticon.com/support/compatibility
also:
Oticon Support website: https://www.oticon.com/support
______________________________
There's an earlier discussion thread where the hearing-aid wearer had similar disconnection issues.
Seems updating the firmware restored order in that case, and the wearer shared how they went about it, and their success: Oticon opn S3 hearing aids keep dropping … - Apple Community
All the best :-)
Oticon Opn S 1 hearing aids disconnecting from iPhone 16e via Bluetooth
