Unable to use Apple Gift Card for in-app purchases on iPhone

Hello pls Im having a problem when I want to purchase buy paying money to applications on my iPhone it telling me to go to iTunes support



[Re-Titled by Moderator]

Original Title: why dis i put 27$ apple gift card in my icloud and it not leting ke puchase

iPhone 11, iOS 18

Posted on Aug 5, 2025 4:22 PM

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Question marked as Top-ranking reply

Posted on Aug 5, 2025 4:25 PM

Please follow the directions below to contact iTunes Support.


To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

1 reply
Question marked as Top-ranking reply

Aug 5, 2025 4:25 PM in response to Joannarose046

Please follow the directions below to contact iTunes Support.


To contact iTunes Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

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Unable to use Apple Gift Card for in-app purchases on iPhone

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