Purchased Eric Clapton 24 Nights album. It has disappeared from my iTunes account and from the Store. No notification. No refund. Support told me they can’t do anything. Said I could complain to corporate. Sounds like a load of BS to me. Apple marketed, Apple sold and I paid Apple. Any recourse?
[Re-Titled by Moderator]
Original Title: Music pulled from iTunes account
iPhone 16 Pro, iOS 18
Cgyale,
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Cgyale,
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If you downloaded a copy when you made the purchase, that copy is yours to keep. Tracks can come and go from there Store, without notice.
That’s what I thought. They deleted from my Apple Music library. Support said it was a legal issue. I told them I gave Apple my $ and felt they owed me an explanation and a refund. They disagreed and recommended I contact “Corporate”.
Did download. To my iTunes account. All references to album are gone. Not in purchases or in the store any more. Looks like I purchased the right to use for as long as Apple was willing to let me. Apple made money from transaction. I just got screwed.
How to recover missing music from iTunes account?
