Unable to turn off Guided Access on my iPad Pro

Everything works fine but I cannot get out of this app. How can I get the keyboard to show the keys that I want? I’m thinking of draining out the battery because I cannot restart it. Is there a way I can fix this?


[Edited by Moderator]

Original Title: Cannot turn off guided access

iPad Pro

Posted on Aug 19, 2025 2:20 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2025 2:35 PM

Hi there


please see this


If your iPad is frozen or the triple-click doesn't work

  1. Press and quickly release: the volume button farthest from the top button. 
  2. Press and quickly release: the volume button nearest to the top button. 
  3. Press and hold the top button: (power button). 
  4. Release the top button: when the Apple logo appears. 
  5. Once the iPad restarts, triple-click the Home or Side button again, enter your passcode, and tap "End". 

To prevent Guided Access from activating again 

  1. Go to Settings > Accessibility.
  2. Tap on Guided Access.
  3. Toggle off: the switch for Guided Access.


3 replies
Question marked as Top-ranking reply

Aug 19, 2025 2:35 PM in response to aads09

Hi there


please see this


If your iPad is frozen or the triple-click doesn't work

  1. Press and quickly release: the volume button farthest from the top button. 
  2. Press and quickly release: the volume button nearest to the top button. 
  3. Press and hold the top button: (power button). 
  4. Release the top button: when the Apple logo appears. 
  5. Once the iPad restarts, triple-click the Home or Side button again, enter your passcode, and tap "End". 

To prevent Guided Access from activating again 

  1. Go to Settings > Accessibility.
  2. Tap on Guided Access.
  3. Toggle off: the switch for Guided Access.


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Unable to turn off Guided Access on my iPad Pro

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