How can I restore messages from a corrupted backup on my mac

I backed up my daughters iphone 12 pro onto my macbook pro before I did a factory reset to try to fix the issue it was having (couldn't swipe up and some apps were going crazy - yup, that's the technical verbiage). Unfortunately, I keep getting a backup is corrupted error message. I called Apple and there is anything they can do to fix it. My daughter really wants her messages restored. Is there anyway to just do that? Thanks!!

MacBook Pro 16″

Posted on Sep 11, 2025 9:03 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I restore messages from a corrupted backup on my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.