macOS Tahoe won't save screenshots

I've tried changing the default locations multiple time and every time I perform a screen shot it doesn't save.


[Re-Titled by Moderator]

Posted on Sep 17, 2025 10:40 AM

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Posted on Sep 22, 2025 1:29 PM

dialabrain wrote:

Not sure I understand your comment. The Floating Thumbnail was never meant to be permanently on the screen. And yes, if you drag it somewhere it will close. Just to add, if you don't touch it, it will close after a few seconds and the screen shot will be created according the setting in Options.


Correct, you described the intended behavior. The Floating Thumbnail should appear for a few seconds, then disappear if you don't take any action, at which point the screenshot is saved to the directory you define.


When the bug occurs, when I try to drag the Floating Thumbnail, even immediately after taking the screenshot, i.e. at the beginning of the ~5 second window, the Floating Thumbnail will disappear instead of dragging with the cursor.


I wanted to make sure I wasn't waiting too late to move the image, so I replicated the problem several times and the behavior was consistent: Once I try to drag the image, it immediately disappears instead of moving with the cursor. So I restarted my MacBook. Now it consistently works. When it works, it works every time and I can't replicate it. That's why I was saying it seems there is some background process that randomly stops working. Because when it works, it works every time; and when it fails, it fails every time.


Does that make sense?


I've had zero issues with these setting, before, after and currently macOS 26. as a test —Compare your results. Your option is wait for a point update / submit your feedback


Correct, normally it works fine. But on a couple of occasions, the thumbnail would consistently disappear while trying to drag it--until I restarted my Mac. This happened on two separate occasions which is why I suspect there is a bug in macOS Tahoe, but I haven't seen much information online about it. Is anyone else experiencing this?


I also had a related issue last week where the Passwords app wouldn't recognize I had added a note to an existing password and so update button was disabled. Same issue where it repeatedly appeared. Restarted and it worked perfectly again. Not sure it is related, but normally I've never had to restart my Mac.

31 replies

Sep 22, 2025 8:48 AM in response to Danin

I'm having a similar, very annoying bug: The floating thumbnail randomly stops working and will disappear every time you drag it until I restart the computer. Happened twice already since installing Tahoe.


Being able to drag screenshot is a feature that saves me time, so turning it off in Options is not a permanent fix for me. Maybe there is some background process that randomly stops working?

Sep 22, 2025 9:08 AM in response to ccentrella

ccentrella wrote:

I'm having a similar, very annoying bug: The floating thumbnail randomly stops working and will disappear every time you drag it until I restart the computer. Happened twice already since installing Tahoe.

Being able to drag screenshot is a feature that saves me time, so turning it off in Options is not a permanent fix for me. Maybe there is some background process that randomly stops working?


I've had zero issues with these setting, before, after and currently macOS 26.


as a test —Compare your results. Your option is wait for a point update / submit your feedback




ref: Shift Command 5  make changes

Take screenshots or screen recordings on Mac - Apple Support


Oct 27, 2025 4:04 AM in response to ccentrella

Io ho lo stesso problema e questa cosa mi fa impazzire!, tocco la miniatura per trascinarla e a volte (spesso) sparisce e non viene salvata da nessuna parte. L'unico modo è toccare il tasto condividi e copiare, ma anche così mi sono trovata *** pages freeze e ho dovuto fare una uscita forzata. Proverò *** i vostri consigli di riavviare il mac, disattivare la miniatura e poi riattivarla (perché era comoda e l'ho sempre usata). Mi sono pentita di aver aggiornato a MacOs 26! Spero che Apple rimedi presto

macOS Tahoe won't save screenshots

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