Wired CarPlay won't connect iPhone 17 Pro Max after iOS 26 update

I got an iPhone 17 Pro Max at release yesterday, and I absolutely love this phone. It’s easily the best iPhone I’ve ever had. But as soon as I got in my car to leave the Apple Store, and I plugged my phone into my 2017 Ford Explorer like I always have with every other iPhone I’ve had, and CarPlay didn’t connect. I go into my CarPlay settings, and it doesn’t even show my car anymore. My phone registers that I’m plugging it in to something, because it starts charging, but I guess it just doesn’t recognize that it’s a car. Bluetooth works just fine for taking calls over the speakers, but CarPlay in a 2017 Explorer requires a tethered connection, and that’s what’s not working. What’s strange, is my iPhone 16 Pro Max that I was using on the way to the Apple Store, also running iOS 26.0, was working just fine.

This morning, I tried connecting my mother’s iPhone 16 Pro Max to CarPlay, and it, too, no longer works. I’ve tried using a different cable, restarting both the phone and the car, and even resetting all mobile phone settings on the car infotainment system. Nothing is working. I’m assuming this is an issue with iOS 26, and not so much the car, as there was never any issue before, but I wouldn’t know anything about figuring that out. I do know, it’s extremely inconvenient not having CarPlay.


[Re-Titled by Moderator]

Original Title: Wired CarPlay not working on iOS 26.0

iPhone 17 Pro Max, iOS 26

Posted on Sep 20, 2025 8:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2025 6:59 PM

I was having the same problem on my Ford F-150 trying to connect CarPlay to my new iPhone 17 Pro running ios 26. I had tried three different USB A-C cables before I learned that many of those cables are charge-only and don't carry data. When I switched to a different cable, it immediately connected to CarPlay.

69 replies

Nov 18, 2025 12:02 PM in response to Saintmoose

It’s worth a shot! I actually had a USB-A /C cable that actually worked once I updated CarPlay on my car & CarPlay settings on my phone. It only works on my main USB port under my dash. However, I wanted to use my new C to C cables so I purchased USB-A to C adaptors on Amazon so I could use the C/C cables. They’re inexpensive so you wouldn’t be out much if it doesn’t work. You put the adaptor in your USB port & it converts to C. The cable that came with my phone & another C-C cable I have work good on them. There’s particular brands that call out CarPlay so you can search that but others will work also. They were $6 each at my auto store nearby but Amazon had better deals & I needed more than one. They delivered the next day

Nov 19, 2025 2:56 PM in response to KaseyPD

UPDATE: I ordered a USB-A to USB-C data cord on Amazon and now works like a charm - that was the issue and a quick fix! The cord that comes with a new iPhone is charging only which is why it does not work with CarPlay. You need to order a data cord that has USB-C on one end to connect to the iphone the other end has to be whatever USB connection plugs into your car.

Sep 20, 2025 5:19 PM in response to Mastism

I am experiencing problems as well. I have a 2021 jeep and when I purchased the iPhone 17 pro, my wired CarPlay stopped working. I first contacted Apple support and they stated the diagnosis tests were fine. They did encouraged me to call uconnect to see if it’s an issue on their end. I’ve checked to see if I needed any software updates on my car system but, apparently it’s up to date. I’ve also erased any memory of my phone on the system, as well as, all uconnect connections on my phone. Unfortunately, it is not a uconnect problem. It is in fact a problem with iOS 26. I use CarPlay every day to navigate. Now, I have to look down on my phone for directions which is completely unsafe. I love everything about this phone but, if I knew CarPlay would no longer work, I would have NEVER purchased this phone.

Oct 6, 2025 10:51 AM in response to Mastism

Chevy Colorado 2019, same issue. (almost)


My "old" 16 Pro Max still conencts,... and works as it should. Using the same iOS 26.0 / 26.01. 16 Pro Max works, 17 not connecting at all.


iPhone 17 Pro Max, refuse to connect data, only charge.


No VPN

Network settings reset

Car infotainment box reset

Hard resets of device

Different cables

Removed Carplay connection profile from vehicle

nothing seems to work.

The Chevrolet infotainment system cannot be updated, but this should not be neccessary since 16 Pro Max (and 14 and 13) works perfectly fine. Since Apple has not said anything about wired CarPlay being restricted on 17 Pro Max, I am confident a fix will be made... just hope it happens soon - I need it for navigation and messages whilst on the road.


The only thing I did noticed, was that buy default the new 17 Pro Max had "Ask for New" under Wired Accessories the first time I tried connecting it. iPhone 16 Pro Max had "Always" -


In the Car infotainment settings I did see the device show briefly less than half a second. After that - no signs of it. Of course I changed the settings to "Always Allow" and of course I try connect with phone unlocked. and yes, I have forced rebooted a few times.


Yes - I have also tried to factory reset the phone - did not help


I might have to return this iPhone to Apple if not resolvable.


Called support - they did the same as me, googled and saw what other users suggested. So either support also don't know, or - they don't want to deal with it.


Seeing how many reports of this same issue on the internet is troublesome.



Nov 17, 2025 10:56 AM in response to SFfanIam

I went thru a lot as well. Eventually it came down to having to use the USB. My Nissan has multiple USB ports. I purchased some USB to C adapters on Amazon. If you add CarPlay to your search, particular ones say works well with CarPlay. I think the ones I got were sold by Basesailor. The Apple cable that comes with the phone works on that & I also use braided Belkin C. Though I have multiple USB’s in my car, carplay only works on the main one under my dash. I did the remove the phone & forget this car but that didn’t work at all. I also updated CarPlay on my phone info & updated the Nissan CarPlay. Seems to work fine now but only on the main USB

Sep 20, 2025 8:10 PM in response to Mastism

Wired USB connection with Apple cables stopped working in BOTH of my cars. Literally updated to iOS 26 yesterday, and this happened to me today. Worked for a few minutes in each car, the. the device was no longer supported/connected in both cars. I car pair to CarPlay through BT successfully but audio quality becomes sacrificed. Just annoying that this is an issue after it was working in both cars for a little time.

Oct 6, 2025 4:05 PM in response to Mastism

Confirmed we have the same issue with our new 17 Pro in a 2016 MB GLE via wired CarPlay. Freezes and disconnects randomly when doing nothing, not touching it, as well as on calls and navigating. Charging continues even after CarPlay fails.


Also confirmed this is not an issue at all with our 16 Pro as well as 14 Pro which stay connected for hours. Also tested on multiple USB-A to C cables designed for data and CarPlay.


Unplugging and plugging it back in immediately reconnects, only to drop off again within a few minutes. Very frustrating and somewhat dangerous while driving. Any fixes would be appreciated!


Oct 3, 2025 6:46 AM in response to KaseyPD

I am having the same exact issue. My iPhone 13 Pro Max worked with a tethered cord the day before I got my new iPhone 17 Pro Max. It is something to do with either the new operating system or the USB A-C cord not working with older cars’ CarPlay. I have a Range Rover sport 2021. Not working anymore and extremely inconvenient to not have CarPlay. Someone else mentioned that most USB A to C cords are charge only. I will try finding one that carries data and see if that works.

Wired CarPlay won't connect iPhone 17 Pro Max after iOS 26 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.