How to fix AirPods Pro 3 noise issues?

I’m waiting for 2 pod replacement by Apple after 10 days for mail discussion between apple authorised service centre and Apple back end technical team .. they hope replacing pod out of pod will make this crackling / squealing noise disappear .. appears like apple do not have any idea of the issue technically and keep replacing pods .. I’m 6 days short from a month since I submitted my AirPod with Apple authorised service center in India .. waiting for the magic

Without noise cancellation, they have no wite noise or cracking sounds, but I hear myself swallowing, breathing, walking, and pumping blood through my ears, so they lose their magic. It's even worse than having white noise 😆 Please, Apple, don't use this information as a possible solution 🙏 Both cases are unfavorable.

Thanks a lot, @IdrisSeabright, for your advice. Based on the number of posts I had deleted, I was certain Apple was monitoring this forum 😆 I'll try to speak with the Genius Bar at my local Apple Store. If that does not work, I'll return them. I don't want to end up deaf because of an incorrect operation of the headset 😖

Weregus wrote:

Based on the number of posts I had deleted, I was certain Apple was monitoring this forum

The Hosts only monitor the forum to make sure that everyone abides by the Terms of Use.

I'm sorry that you're having such a hard time. I've had AirPods (original), AirPod Pro, AirPod Pro 2, and now the 3. The 3 is amazing. It's also the first time I haven't had to MacGyver something so that they would stay in my ears.

IdrisSeabright wrote:

I'm sorry that you're having such a hard time...

Thanks. I also got the first AirPods Pro, and the experience was terrific. My best audio experience in years, but then, the cracking noise started, and I asked Apple for help. They replaced my AirPods Pro with new ones that had the same design flaw. After one year, the new ones began to make cracking noises again, but they told me that it was no longer their problem, despite knowing it was a design flaw with one of the parts that allowed dirt to accumulate and cause noise. So I wait one generation. And I bought the AirPod Pro 3 with hope, trusting in Apple and its expertise. And what I got. A different kind of noise, and not only in the new AirPods Pro 3, but also in the old AirPods Pro 2. And the only answer I got in the Apple Store was, "We are going to replace them, but if they make noise, it's not the headphones, it's you, and you shouldn't replace them again because when you return them, we cannot put them back on sale, so you are impacting the environment. It's your problem, or your device's problem, not the headphones' problem. You are one of the few sensitive people incompatible with the product". More or less.

I'm really sorry if I've been a little bit grumpy, but I noticed the same problem I had with the first AirPods Pro in the new ones, and remembering all the time and effort invested in fixing them made me feel exhausted. I didn't want to go through all that again to end up with a dead product in my desk drawer. I want the same Apple-like experience I had with my first AirPods Pro. I want a product that I can enjoy without being afraid of the moment it fails.

Weregus wrote:

I'm really sorry if I've been a little bit grumpy, but I noticed the same problem I had with the first AirPods Pro in the new ones, and remembering all the time and effort invested in fixing them made me feel exhausted. I didn't want to go through all that again to end up with a dead product in my desk drawer. I want the same Apple-like experience I had with my first AirPods Pro. I want a product that I can enjoy without being afraid of the moment it fails.

No worries! Like wearing uncomfortable shoes, using uncomfortable headphones will make anyone grumpy. Especially if they were expensive.

What a pity that the latest firmware doesn’t solve your problem. I’m on my 3rd pair since a couple of days and 10 minutes ago, the squealing noise started. So that pair is also unusable. I switched ANC (and the other modes) off and that got rid of the squealing but it’s a bit silly to do that. Cheaper earphones sound better than AirPods Pro 3 with those capabilities switched off. So I made my 3rd appointment with the Genius Bar and in all likelihood will ask for a refund. What a shame.

1 month of frustration without my EarPods and discussions with apple support in India ( sophisticated teams who never mind or track high ageing issues ) - requested refund today including Apple care cost ..

So far ,

2 set of EarPods replacements done by apple service centre in India

and still they are evaluating based on Apple technical team guidance - crackling or squealing noises on both ear pod still exists- looks like Apple globally do not have any idea about it and not let it in open .. “ STRANGE … THAT NONE OF

THE SO CALLED INFLUENCERS PICKED THIS SO FAR “ .. recent software update for ear pod seems didn’t help either .. Clueless service centre in Chennai , India.

I have replaced my AirPods Pro 3 THREE times. All 3 exhibited the same problem, a high pitched squealing ('feedback') noise after a couple of hours of use. The noise is painful to the ears and renders the device unusable. I have an appointment with someone at the Genius Bar this coming Thursday and I'll return the AirPods. I will also ask for a refund and will go back to a couple of AirPods Pro2. A great shame.

Update after 32 days of investigation on my Ear pod 3 pro by Apple service centre and Apple back end technical team , India -

* Root cause for the squealing or crackling noise is still unknown in all 2 replaced ear pods + 1 purchased one submitte for complaint .

* Apple support team in India says no refund possible in India , only Apple care + will be refunded

* Apple support team gave me only 1 option which is replacement which I was forced to accept

* Apple Support team needs 14 days to complete replacement ( 47 days in total since I submitted my EarPod for repair )

* Apple support don’t have answer what if the issues repeats on replaced product ? My inner voice says - are you dare enough to wait for another 45 days

• MESSAGE AND LEARNING : Apple support team ensures your are handled professionally and drags for almost a month even for replacement ( with or without apple care warranty ) and you will feel next time why I took this path
• when going good with product & design - all is well , when it ends with issues - don’t you dare to come to at us ( Apple support next time , mind it ) ..

Regret purchasing at launch date ,interestingly no influencers I follow has picked this issue yet .. very strange

My ordeal continues with Apple India support team for last 41 days ( escalating & talking themselves by holding my product at their authorised service centres in Chennai) .. Apple support team after replacing both the ear pods twice and now agreed to replace

with full box piece( with no option & willingness , no choice of refund in India) .. since 71 days from purchase including additional Apple car + ( Apple India investigated my product for 38 days with them , so far no root cause communicated ) .. prepared for another 14 with Apple India process for replacement & refund of Apple care + .. one of the poorest customer care I have ever come across in India ( Apple India Support Team based in India. sure to lose more customers for their lethargic way of handling of customers , India consumer forums are so weak & lengthy to drag them ) I’m looking at Bose pods already as my replacement .. not ready to buy a newer AirPod pro 2 ( which I have been using last 2 yrs) due tho poor customer care at back end .. I heard many customers who had similar problem are reluctant to submit their product due to long lead time by Apple India customer care & their service duration - easy way to fizzle out the heat

Same for me. Got them friday and since I can hear this white noise/hissing/static noise in both airpods,equal.

Hope to be a firmware issue and not an hardware one!

I have tired resetting them and I’m sure most here have too. I can say from my experience that resetting them and updating them to the latest software did not work.

I have the Same Problem it is always doing a acute Sound in the canceling Mode… Hope you guys fix it otherwise ill Go back to Sony xm6…

I also hear the white noise especially in my left AirPod Pro 3, but if I pay more attention it's also in the right AirPod. I hope this can be fixed by a software update!