Can’t seem to copy any files from my internal SSD drive to my Synology NAS.
Every copy attempt results in this error
"The operation can't be completed because an unexpected error occurred (error code -8062).”
This appears to be since we upgraded to Tahoe.
Mac Pro, macOS 26.0
UPDATE: with the great people at Synology we managed to locate the issue.
It appears the problem happens with the Mac (in Tahoe) tries to copy the invisible .DS_Store file to the NAS. Given the .DS_Store file is no longer made visible with the Cmd-Shift-Period keystroke, you have to use Terminal to get rid of it long enough to make the copy before the Mac rebuilds the DS_store again.
The most reliable way to do this is copy the problem folders & files to the desktop first then use terminal to delete the .DS_Store files in the folder.
Terminal commands:
Step1
cd (file path here)
*** changes path in Terminal
Step2
ls -lahr
**** shows contents
Step3
rm -f .DS_Store
**** deletes the DS_Store file
OR... you can try a general search & destroy inside the folder
find (filepathhere) -name ".DS_Store" -type f -delete
But be very careful
Working with Synology and Apple now to find a better long-term solution.
UPDATE: with the great people at Synology we managed to locate the issue.
It appears the problem happens with the Mac (in Tahoe) tries to copy the invisible .DS_Store file to the NAS. Given the .DS_Store file is no longer made visible with the Cmd-Shift-Period keystroke, you have to use Terminal to get rid of it long enough to make the copy before the Mac rebuilds the DS_store again.
The most reliable way to do this is copy the problem folders & files to the desktop first then use terminal to delete the .DS_Store files in the folder.
Terminal commands:
Step1
cd (file path here)
*** changes path in Terminal
Step2
ls -lahr
**** shows contents
Step3
rm -f .DS_Store
**** deletes the DS_Store file
OR... you can try a general search & destroy inside the folder
find (filepathhere) -name ".DS_Store" -type f -delete
But be very careful
Working with Synology and Apple now to find a better long-term solution.
Is the NAS volume properly mounted? Some users have reported issues with that in Tahoe (mostly with Time Machine backups, but also that 'Favorites' in the Finder sidebar no longer open the volume. Try mounting it with Finder > Go menu > Connect to server (Command-K).
If it's mounted, have you tried rebooting both your Mac and the NAS? Is the NAS running the latest version of DSM?
Personally, I have had no issues connecting to my Synology DS223j, TM backups and regular file transfers work fine on Tahoe.
It's a pretty well documented problem with Apple's implementation of SMB. There are several threads that discuss it in the Synology community forums at https://community.synology.com/enu/forum/1
The only solution that I've found (assuming numb.conf has been altered to fix other issues) is to copy files in smaller batches.
No anti virus.
I will admit it seems to be limited to the downloads folder. Hmmm...
Just discovered that if I copy the file to my desktop first and then copy from the desktop., no worries.
Could be a permissions thing.
UPDATE: with the great people at Synology we managed to locate the issue.
It appears the problem happens with the Mac (in Tahoe) tries to copy the invisible .DS_Store file to the NAS. Given the .DS_Store file is no longer made visible with the Cmd-Shift-Period keystroke, you have to use Terminal to get rid of it long enough to make the copy before the Mac rebuilds the DS_store again.
The most reliable way to do this is copy the problem folders & files to the desktop first then use terminal to delete the .DS_Store files in the folder.
Terminal commands:
Step1
cd (file path here)
*** changes path in Terminal
Step2
ls -lahr
**** shows contents of the path-folder
**** if there's a .DS_Store there then move on to Step 3
Step3
rm -f .DS_Store
**** deletes the DS_Store file
OR... you can try a general search & destroy inside the folder
find (filepathhere) -name ".DS_Store" -type f -delete
But be very careful!!!!!
Working with Synology and Apple now to find a better long-term solution.
Any antivirus software or 'cleaners' installed on your Mac? Does copying files work in the other direction?
Perhaps something in this article on the -8062 error will be helpful.
Everything mounts fine. Tried rebooting both my Mac and the NAS. Error still persists. I've had the NAS and the Mac for quite some time. I'm familiar with its quirks. This is a new one.
Could be (although I can also drag-and-drop copy files from my Downloads folder to a folder on the Synology NAS just fine.
I am VERY familiar with those issues and this is a new issue. I can’t copy anything. So small batches doesn’t apply. 🤷♂️
Copy from Mac SSD to NAS results in error
