How to contact an agent for order issues?

i want to know why my order always ask me to contact u


[Re-Titled by Moderator]

Original Title: i need to an agent

iPhone 16 Pro Max, iOS 26

Posted on Oct 7, 2025 5:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2025 5:21 PM

You are posting to a user to user community forum. Apple is not here. But if you are having trouble making a purchase and are being asked to contact Apple Support, then please try the instructions below.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

1 reply
Question marked as Top-ranking reply

Oct 7, 2025 5:21 PM in response to Agentbenscott

You are posting to a user to user community forum. Apple is not here. But if you are having trouble making a purchase and are being asked to contact Apple Support, then please try the instructions below.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to contact an agent for order issues?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.