I have an open case with Apple support and my emails to the support representative are going unanswered. This case has been idle for over a month now and I'm being ignored. Does anyone know a way to escalate this case?
[Re-Titled by Moderator]
Original Title: Escalate Case
iPhone 15 Pro Max, iOS 18
Call the support number on your repair ticket. Explain your emails are unanswered and you want to speak to a supervisor.
I don't have a direct support phone number
See: Contact Apple for support and service (phone numbers).
I don't have a direct support phone number, only a case number. Is there any other way to escalate this?
What country are you in?
How to escalate an unanswered Apple Support case?
