Apple Music subscription not recognized after purchase

Hello!

I recently purchased an Apple Music subscription, but every time I open the app, it still shows the “Get 3 months for the price of 1” banner.

When I try to subscribe again, it says “You’re already an Apple Music member.”

However, the app doesn’t recognize my membership — I can’t access any songs or features.

Could you please check and fix this issue for my account?

Thank you!

[Re-Titled by Moderator]