Missing photos from iCloud backup on iPhone 17 Pro Max

Hi? My data didn’t transfer properly when I switched from my iPhone 14 Pro Max to the 17 Pro Max. Instead of transferring directly from phone to phone, I restored from an iCloud backup. However, all my photos from December 2022 to November 2024, as well as my travel photos from July and August 2025, are missing. Unfortunately, I already restarted (erased) my old phone, so I can’t recover them from there. Is there any way to restore or retrieve those missing photos? I really need those photos



[Re-Titled by Moderator]

Original Title: icloud, missing photos

iPhone 17 Pro Max, iOS 26

Posted on Oct 23, 2025 5:05 PM

Reply
3 replies

Oct 24, 2025 7:44 AM in response to tserenlkham211

How did these pictures get to your phone? Some pictures transferred from a computer can be viewed in Photos, but they can't be modified by Photos, and they don't copy to iCloud Photos. That's why there may be some operations that produce a warning about those being at risk. So if you’re missing pictures that were transferred from a computer, then you should look on the computer for the originals.

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Missing photos from iCloud backup on iPhone 17 Pro Max

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