Locked out of MacBook and Watch

I had to change my email address a.k.a. Apple ID and I do not have access to the old Apple ID email address. I can’t reset my password and now I’m locked out of my MacBook and watch. What is the best solution to solve this issue? I need to get it solved quickly as my MacBook is used for work.

MacBook Air 15″, macOS 15.7

Posted on Oct 27, 2025 5:42 AM

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1 reply

Oct 27, 2025 6:28 AM in response to FLWAdventures

You say "had to" which is past tense which implies you were able to. Why can't you just sign in now with the new Apple ID?


I hope when you changed your Apple ID you did it by truly changing it and not create a new account. The support article Change your Apple Account primary email address - Apple Support outlines various methods for changing the email address (Apple ID) you use for your Apple Account while retaining everything in your account.


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Locked out of MacBook and Watch

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